Vocaliv for Call Centers

Call Center Training with
24/7 AI Coaching

Streamline call center training online with
interactive lessons, auto-assessments, and
multilingual AI support.

35%

Increase Productivity

80%

Reduced Training Time

AI CallCenter Demo
KEY FEATURES

Vocaliv LMS for Call
Center Training

AI Course Creation

Turn call scripts, policy docs, and onboarding materials into structured learning modules in minutes

Quizzes & Auto-Grading

Embed quizzes with auto-grading after sections and at course end to boost retention and track progress.

Voice-Cloned AI Trainers

Voice-Cloned AI Trainers for consistent delivery of learning content in your brand’s tone and voice.

Real-Time Interactive Learning

Real-time interactive learning including simulations, scenario-based role plays, and live Q&A.

Progress Insights & Analytics

Dashboards showing agent performance, improvement areas, and compliance tracking.

Multilingual & Accessibility Support

Multilingual & accessibility support enables teams worldwide to train effectively.

Personalized Solutions

Benefits of AI Powered Call
Center Training

Always-On AI Training

Always-live, AI-powered platform delivers training
even during off hours or high-volume periods.

AI Coach

Standardized Quality

Standardized content and voice ensures uniform
quality across all shifts.

Performance Tracking

Smart Assessments

Automatic assessments and analytics reduce
manual oversight and speed up feedback loops.

Training Modules

Global Reach

Supports multilingual or remote teams with consistent
training delivery.

Training Modules

Instant Updates

Quick updates ensure training always reflects current
products, scripts, and compliance needs.

Training Modules
PERSONALIZED SOLUTIONS

Go Beyond Learning — Build a
Culture of Growth with Vocaliv

Vocaliv for Schools

Vocaliv for Schools

Customer Support Training

Customer Support Training

Remote Workforce Training

Remote Workforce Training

Employee Training

Employee Training

Compliance And Trust

Vocaliv ensures full compliance with international and local standards:

Personalized Solutions

Get Started with Call Center Training Online

Join the call centers who trust Vocaliv for reliable, scalable, and
impactful training.