Privacy Policy for Vocaliv

Version: 1.0

Last updated: June 30, 2025

Summary

We collect your name, email, and usage data to provide and improve Vocaliv's AI-powered educational tools. We do not sell your data, use industry-standard security to protect it, and give you control over your information. Your data is not used to train our AI models without explicit consent. Read below for details.

1. Introduction

Thank you for choosing Vocaliv, an AI-powered teaching assistant designed to support educators and learners. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform, including our website, web application, and related services (collectively, the "Service"). By using Vocaliv, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Family Educational Rights and Privacy Act (FERPA), where relevant.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide

• Account Information: Name, email address, password, role (Teacher, Student, Admin), and institute name provided during account creation.
• Payment Information: When you subscribe, we collect billing details via our PCI-DSS compliant third-party payment processor. We do not store card details.
• Content Inputs: Documents (e.g., PDFs), lessons, quizzes, and other materials you upload or generate using the AI Toolkit. Updated content is stored only for the duration necessary to provide the service unless otherwise specified.

2.2 Information We Collect Automatically

• Usage Data: Actions taken within the platform (e.g., course generation, student assignments), user type, and IP address.
• Cookies and Tracking: We use cookies and similar technologies to collect usage data and enhance your experience. You can manage cookie preferences through your browser settings or our cookie consent tool.

2.3 Sensitive Data

Our AI generates quizzes and automatically produces quiz results, which may be considered sensitive data. We do not use the AI tool to collect sensitive personal information, such as biometric data, unless explicitly provided by you. User-uploaded grades or other sensitive data are not collected unless you choose to provide them.

3. How We Use Your Information

We use your information to:

• Provide and improve the Vocaliv platform, including AI-powered content generation and quiz auto-grading.
• Authenticate users and manage account access.
• Monitor and analyze usage trends using anonymized and aggregated data.
• Enforce our Terms of Service and comply with legal obligations, such as responding to court orders or regulatory requirements.

Your data is not used to train our AI models without your explicit consent. Anonymized usage data may be used to improve our AI models and platform functionality.

4. Data Sharing & Disclosure

We do not sell your personal data. We may share your data in the following cases:

• Service Providers: With trusted vendors, such as cloud hosting services (e.g., AWS), analytics providers, and AI model APIs, who are contractually obligated to protect your data.
• Institutional Access: If you are part of an educational institution, administrators may access user activity and course-related content (e.g., lessons, quizzes, quiz results) within that institution, but not private notes or personal communications.
• Legal Compliance: When required by law (e.g., court orders) or to protect our rights, users, or the public. We use only the minimum data necessary.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity, subject to equivalent privacy protections.

5. Data Security

We use industry-standard security measures to protect your information, including:

• HTTPS encryption for data in transit and encryption at rest.
• Secure user authentication and role-based access control.
• Data minimization to collect only what is necessary.
• Regular security audits and employee training.

While we strive to protect your data, no method of transmission over the Internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials. In the event of a data breach, we will notify affected users as required by applicable law.

6. Your Rights

Depending on your location, you may have the following rights under laws like GDPR and CCPA:

• Access: Request a copy of your data in a structured, commonly used, and machine-readable format.
• Correction: Request corrections to inaccurate data.
• Deletion: Request deletion of your data, subject to legal or contractual obligations (e.g., retaining billing records for tax purposes).
• Objection: Object to certain uses of your data, such as marketing.

To exercise these rights, contact us at info@vocaliv.com with your request. We will respond within the timeframes required by applicable law.

7. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it, unless we have parental consent or are required to retain it by law.

8. Data Retention

We retain your personal information only for as long as necessary to provide the Service or comply with legal obligations. For example:

• Account information is retained until you delete your account or request deletion.
• Usage data may be retained in anonymized form for analytics purposes.
• Billing records are retained as required by tax laws.

9. Email & Newsletter Subscriptions

We may send you emails or newsletters about platform updates, usage insights, and onboarding content. We use trusted third-party email service providers who are contractually obligated to protect your data. You may unsubscribe at any time by clicking the "unsubscribe" link in the email.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own, including the United States, where our servers or service providers are located. We ensure that such transfers comply with applicable data protection laws, using mechanisms like Standard Contractual Clauses where required.

11. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through the Service. The updated policy will be effective as of the date posted, and your continued use of the Service constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: info@vocaliv.com