Terms and Conditions

Welcome to Vocaliv — an AI-powered teaching assistant platform designed to help educators and learners generate lesson content, quizzes, and presentations with ease. By accessing or using the Vocaliv platform (the “Service”), you agree to be bound by these Terms of Use (the “Terms”).

If you do not agree to these Terms, please do not use our Service.

1. Definitions

• “Vocaliv,” “we,” “our,” or “us” refers to the owner and operator of the platform.
• “User,” “you,” or “your” refers to any person accessing the Service, including Individual Users and Institutional Users (Admins, Teachers, Students).
• “Institutional Account” refers to accounts set up for schools, colleges, or training centers that manage multiple user roles.

2. Eligibility

To use the Service, you must:

• Be at least 13 years old (or comply with your jurisdiction’s age of consent laws).
• If under 18, have consent from a parent, guardian, or institution.
• Have the legal capacity to enter into a binding agreement.

3. User Accounts & Responsibilities

• Account Setup: You must provide accurate and complete information during registration.
• Account Security: You are responsible for maintaining the confidentiality of your login credentials.
• Authorized Use: You may not share your account or allow others to access it unless explicitly permitted (e.g., institutional student accounts).
• Updates: You must keep your account information up to date.

4. Acceptable Use

You agree not to:

• Use the platform for lawful purposes only.
• Do not upload or generate abusive, misleading, plagiarized, or discriminatory content.
• Do not reverse engineer, decompile, or modify any part of the Service.
• Do not use the Service to train or replicate competing AI-powered products.

We reserve the right to suspend or terminate accounts that violate these terms.

5. AI-Generated Content

• AI-generated content is meant for educational support and may require human review.
• Vocaliv is not liable for inaccuracies or misuse of generated content.
• Content remains editable and the responsibility of the user or institution that uses it.

6. Intellectual Property

• Vocaliv IP: All features, code, and AI systems are owned by Vocaliv or its licensors.
• User Content: You retain ownership but grant us a license to use it for providing the Service.
• Feedback: We may use feedback you provide without obligation.

7. Subscription & Payment

• Vocaliv operates on a token-based pricing model. Tokens are used to perform specific AI-driven actions.
• Plans: Subscription tiers may differ in features, token limits, and pricing. Institutions and individuals may be subject to different terms.
• Billing: Payments are managed via third-party payment processors. By subscribing, you authorize recurring charges unless canceled.
• Refunds: Except where required by law, all purchases are final and non-refundable.

8. Suspension & Termination

We may suspend or terminate your access:

• For violation of these Terms
• If required by law
• Upon account inactivity or unpaid invoices

You may delete your account at any time. Institutional accounts may retain data for audit or educational compliance unless deletion is requested.

9. Disclaimers

• No Warranty: The Service is provided “as is” without warranties of any kind.
• Educational Use Only: Vocaliv is not a substitute for professional teaching judgment.
• No Guarantee of Results: Learning outcomes depend on proper usage and institutional practices.

10. Limitation of Liability

To the maximum extent permitted by law, Vocaliv and its affiliates are not liable for:

• Indirect, incidental, or consequential damages
• Loss of data, profits, or educational outcomes
• Damages from third-party integrations or content misuse

11. Indemnification

You agree to indemnify and hold harmless Vocaliv, its officers, and partners from any claims, damages, or legal costs arising from your use of the platform or violation of these Terms.

12. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or in-app notifications. Continued use of the Service after updates indicates acceptance.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of Pakistan.

14. Contact Us

For questions or concerns, contact us:
Email: info@vocaliv.com
Website:vocaliv.com