Vocaliv for Customer Support Training
Customer Support
Training with AI Coach
Transform Your Support Teams into Customer
Experience Champions
Increase Productivity
Reduced Training Time
Transform Your Support Teams into Customer
Experience Champions
Increase Productivity
Reduced Training Time
The AI Coach adapts training modules to each individual’s strengths and weaknesses, ensuring faster learning and stronger retention.
Support agents can practice real-world scenarios with the AI Coach, receive instant feedback, and refine their responses before they interact with actual customers.
Standardize your training process and ensure that every agent delivers the same high-quality service, regardless of location or experience level.
Train 10 or 10,000 agents without the need for additional trainers or resources—saving time and cutting costs while boosting performance
Agents engage in live conversations with the AI
Coach to simulate real customer queries.
Get insights into agent progress, strengths, and
areas for improvement.
Tailor content to your business, products, and
customer support needs.
Train agents in multiple languages to serve global
customers effectively.
Reduce your training expenses with our streamlined onboarding system that eliminates redundant processes and accelerates learning.
Get new agents productive in days, not weeks. Our intelligent training system adapts to individual learning styles for maximum efficiency.
Better-trained agents deliver exceptional experiences, leading to higher CSAT scores and stronger customer relationships.
Minimize errors and maximize first-contact resolution rates with comprehensive training that covers real-world scenarios.
Vocaliv for Schools
Customer Support Training
Remote Workforce Training
Employee Training
Vocaliv ensures full compliance with international and local standards:
Enhance your support team with AI Coach to revolutionize training,
onboarding, and upskilling of your agents.